“We can create meaningful and sustainable expectations about how, when, or whether we’ll respond to each of the inputs in our world. We can be candid about the level of attention strangers and friends can expect from us. And, when the time is appropriate, we can find the stomach tell the world we’re not even pretending to listen.” I think I’ve found my New Year’s resolution.
Over on the Blue Flavor blog I talk about the basic concept of setting expectations and how it relates to making sure a project is successful. It’s such a simple thing but you have to be consistent and that’s what makes it so tough.